Please read these terms carefully before using the got24 platform
Last Updated: January 15, 2026
Important Notice: By accessing or using the got24 platform, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services. These terms constitute a legally binding agreement between you and got24.
For the purposes of these Terms & Conditions, the following definitions apply:
By registering an account with got24, you represent and warrant that:
You are at least 21 years of age. got24 strictly prohibits underage gambling. We reserve the right to request proof of age at any time, and accounts found to belong to individuals under 21 years of age will be immediately closed, with all funds forfeited.
You have the legal capacity to enter into binding contracts under the laws of your jurisdiction. You are not acting under duress, undue influence, or diminished mental capacity.
You are a resident of Indonesia or are physically located in Indonesia at the time of accessing the platform. got24 operates under international gaming licenses and is not licensed within Indonesian jurisdiction. You acknowledge that online gambling regulations in Indonesia remain legally ambiguous, and you are solely responsible for understanding and complying with local laws applicable to you.
You are participating in gaming activities of your own free will and have not been excluded or banned from gambling by any regulatory authority or self-exclusion program.
You are using your own funds for deposits and are not using funds obtained illegally or through fraudulent means. You understand that gambling involves financial risk and you may lose money.
Age Verification: got24 employs strict age verification procedures during account registration and KYC (Know Your Customer) processes. Users must provide valid identification documents proving they are 21 years or older. Failure to complete age verification will result in account restrictions.
To use got24 services, you must create an account by providing accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and phone number. You may only register one account per person. Multiple accounts are strictly prohibited and may result in all accounts being closed and funds forfeited.
You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You must:
got24 is not liable for any losses resulting from unauthorized account access if you have failed to secure your credentials properly.
got24 is required to verify the identity of all users to prevent fraud, money laundering, and underage gambling. You must provide the following documents when requested:
Failure to complete KYC verification within 30 days of account registration will result in account restrictions, including inability to withdraw funds. All verification documents are encrypted and stored securely in accordance with our Privacy Policy.
You must keep your account information accurate and up-to-date. If your contact details, address, or other personal information changes, you must update your account settings promptly. got24 is not responsible for failed communications due to outdated contact information.
got24 accepts deposits via the following methods:
Minimum deposit amounts vary by payment method, typically ranging from Rp 50,000 to Rp 100,000. Deposits are processed instantly during banking hours (Monday-Friday, 08:00-16:00 WIB). Off-hours deposits may take up to 24 hours to process. got24 does not charge deposit fees, though your bank or e-wallet provider may impose their own transaction fees.
Withdrawals are processed to the same payment method used for deposits, unless otherwise approved by got24 support. Withdrawal requests are typically processed within 1-3 hours during business hours. Larger withdrawals exceeding Rp 50,000,000 may require additional verification and up to 48 hours processing time.
Minimum withdrawal amount is Rp 100,000. Maximum withdrawal limits depend on your account verification level and gaming history. VIP players may have higher limits. got24 reserves the right to request additional identity verification for large or suspicious withdrawal requests.
got24 complies with international anti-money laundering (AML) regulations. Deposits must be wagered at least once before withdrawal to prevent the platform from being used for money laundering purposes. Unusual betting patterns or deposit/withdrawal behaviors may trigger additional verification or account restrictions.
All transactions on got24 are conducted in Indonesian Rupiah (IDR). Deposits made in other currencies will be automatically converted at prevailing exchange rates, which may include a conversion fee.
got24 offers various bonuses and promotions including welcome bonuses, deposit bonuses, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions, which are displayed at the time of claiming. Key bonus terms include:
got24 reserves the right to cancel bonuses and void associated winnings if we detect bonus abuse, including but not limited to:
You may opt out of receiving promotional bonuses by contacting customer support. Once opted out, you will not receive future promotional offers unless you explicitly opt back in.
All games on the got24 platform use certified Random Number Generators (RNG) that have been independently tested and audited to ensure fair and random outcomes. Sports betting odds are calculated based on market conditions and accepted industry practices.
Sports bets are settled according to official results published by the relevant sporting bodies. In the event of postponed or abandoned matches, settlement rules vary by sport and are detailed in our betting rules. Casino game results are final and cannot be disputed once the round is complete.
In the event of software errors, technical malfunctions, or obvious pricing mistakes (e.g., odds displayed incorrectly), got24 reserves the right to void affected bets and refund stakes. Examples include:
got24 will investigate all claims of errors or malfunctions and make fair determinations based on available evidence.
got24 imposes maximum win limits on certain bets and games to manage risk. These limits are clearly stated in individual game rules and betting terms. Winnings exceeding maximum limits may be reduced to the stated maximum.
got24 is committed to promoting responsible gambling and providing tools to help users maintain control over their gaming activities.
Users can set daily, weekly, or monthly deposit limits through their account settings. Once set, limits cannot be increased for 24 hours to prevent impulsive decisions. Users can also set loss limits and session time limits.
If you feel gambling is becoming a problem, you may request self-exclusion for a period of 6 months, 1 year, or permanently. During self-exclusion, your account will be closed and you will not be able to access got24 services. Self-exclusion cannot be reversed during the chosen period.
got24 services are strictly for users aged 21 and above. We employ age verification measures and will close any account found to belong to a minor.
If you need help with gambling-related issues, please visit our Responsible Gaming page for support resources and contact information for professional assistance organizations.
The following activities are strictly prohibited on the got24 platform and may result in account suspension, closure, and forfeiture of funds:
got24 employs sophisticated fraud detection systems and will investigate suspicious account activity. Users found engaging in prohibited activities will have their accounts closed and funds forfeited, and may be reported to relevant authorities.
got24 strives to provide uninterrupted service but does not guarantee 100% uptime. We are not liable for service interruptions caused by technical issues, maintenance, internet connectivity problems, or events beyond our control. In the event of prolonged downtime, active bets may be voided and stakes refunded.
got24 partners with third-party game providers and payment processors. While we select reputable partners, we are not responsible for issues arising from third-party services, including game malfunctions or payment delays caused by banks or e-wallet providers.
got24 is not liable for losses resulting from user error, including but not limited to:
Users are responsible for reviewing and confirming all bets before submission.
Gambling involves financial risk. got24 is not liable for any financial losses incurred through use of the platform. Users gamble at their own risk and should only wager amounts they can afford to lose.
In any event, got24's maximum liability to any user shall not exceed the total amount deposited by that user in the 12 months preceding the claim, or Rp 10,000,000, whichever is lower.
Users may close their accounts at any time by contacting customer support. Upon closure, any remaining balance will be returned to the user's registered payment method after verification. Bonus funds will be forfeited.
got24 reserves the right to suspend or close accounts at our discretion if we believe a user has violated these Terms & Conditions, engaged in fraudulent activity, or poses a risk to the platform or other users. Reasons for suspension or closure include:
If an account is closed for violations of these terms, got24 reserves the right to forfeit all account balances, including deposits and winnings. In cases where account closure is not due to user fault, remaining real money balances will be returned.
All content on the got24 platform, including but not limited to text, graphics, logos, images, software, and game content, is the property of got24 or its licensors and is protected by Indonesian and international intellectual property laws.
Users are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial purposes only. Users may not:
Violations of intellectual property rights may result in legal action.
These Terms & Conditions are governed by and construed in accordance with international gaming regulations and the laws of the jurisdiction in which got24 is licensed. However, users accessing the platform from Indonesia remain subject to Indonesian law and are responsible for ensuring their use of got24 complies with local regulations.
In the event of a dispute between a user and got24, we encourage users to first contact our customer support team to seek an amicable resolution. If the dispute cannot be resolved through customer support, users may escalate the matter to our management team.
Any disputes that cannot be resolved internally will be subject to binding arbitration in accordance with international arbitration rules. Users waive the right to participate in class-action lawsuits against got24.
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
got24 reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. The "Last Updated" date at the top of this page indicates when the terms were last revised.
Continued use of the got24 platform after changes have been posted constitutes acceptance of the revised terms. Users are encouraged to review these terms periodically. If you do not agree with revised terms, you must stop using the platform and close your account.
For significant changes that materially affect user rights, got24 will make reasonable efforts to notify users via email or platform notification.
If you have questions about these Terms & Conditions or need assistance with your account, please contact got24 customer support:
Our Indonesian-speaking support team is ready to assist with any questions or concerns.
Acknowledgment: By registering an account and using got24 services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming guidelines.
Must be 21+ years old, resident of Indonesia, with legal capacity to gamble. Strict KYC verification required.
Support for BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay. Withdrawals processed within 1-3 hours with verification.
All bonuses subject to wagering requirements. Must read specific bonus terms before claiming. Abuse results in forfeiture.
No fraud, collusion, bot usage, arbitrage, money laundering, or multiple accounts. Violations result in account closure.
Self-limit tools, deposit caps, and self-exclusion available. 21+ age restriction strictly enforced for player protection.
Internationally licensed platform. Users responsible for compliance with Indonesian laws. Binding arbitration for disputes.
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